Privacy Policy

Perfume Extract (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, share, and protect your information when you interact with us through our websites, social media pages, or email communications (collectively, the “Services”).


Personal Information

What We Collect

We may collect personal details that identify you or relate to you, including:

  • Name and postal address

  • Phone number and email address

  • Payment details (credit/debit card information)

  • User account information (e.g., ID and password)

We collect this information to provide our Services, process your orders, comply with legal obligations, or when you give us consent. Without it, we may not be able to fulfill your requests.

If you provide information about someone else, you confirm you are authorized to do so.

How We Collect It

  • Directly from you: when you sign up, make a purchase, or contact us.

  • Offline: such as when you place an order by phone.

  • Third parties: including social media platforms, public databases, and marketing partners.

How We Use It

We use personal information to:

  • Provide and improve our Services.

  • Respond to inquiries and customer service requests.

  • Process payments and deliver orders.

  • Send you updates, newsletters, and promotions (with your consent).

  • Analyze preferences to personalize your experience.

  • Run promotions, contests, and surveys.

  • Detect and prevent fraud or security risks.

  • Comply with legal and regulatory requirements.

We may also anonymize or aggregate your information for business analysis and reporting.

How We Share It

We may share your information with:

  • Service providers: who help us with website hosting, payments, delivery, IT, customer support, and marketing.

  • Affiliates and partners: for business or promotional purposes.

  • Contest or promotion sponsors.

  • Public platforms: when you post on message boards, blogs, or social media.

We may also share information if required by law, to cooperate with authorities, enforce our terms, protect rights and safety, or as part of a business transaction (e.g., merger or sale).


Device, Tracking, and Other Information

We collect information that does not directly identify you but helps us provide and improve our Services, including:

  • IP addresses and device/browser information (e.g., MAC addresses, operating system, browser type, device model).

  • Cookies, pixel tags, and similar tracking technologies to understand user behavior, improve navigation, and personalize content.

  • Analytics data (e.g., Google Analytics) to measure usage trends and evaluate marketing campaigns.

Some of this information may be combined with personal information, in which case it will be treated as personal information. Detailed information about cookies and tracking technologies can be found in our Cookie Policy.


Third-Party Services

Our Services may link to third-party websites or platforms. We are not responsible for their privacy practices. Please review their policies before sharing personal information with them.


Security

We use reasonable safeguards to protect your data. However, no method of storage or transmission is completely secure. If you believe your account has been compromised, please contact us immediately.


Your Choices

  • Marketing emails: You can unsubscribe at any time by clicking the “Unsubscribe” link.

  • Data access: You may request to review, update, or delete your personal data by contacting us.

  • Limitations: We may retain some information for legal, transactional, or record-keeping purposes.


Retention

We keep your data only as long as necessary for business, legal, or regulatory purposes.


Children

Our Services are not intended for individuals under 16, and we do not knowingly collect their personal data.


International Transfers

Your information may be processed in other countries (including the UK) that may have different data protection laws.


Sensitive Information

Please do not share sensitive personal details (including, but not limited to: health, political views, religious beliefs) with us.


Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of our Services means you accept the updated version.


Disclaimer

We do not guarantee that product descriptions, images, or pricing are fully accurate. All are subject to change without notice.


Contact Us

Perfume Extract is responsible for your personal information under this policy.

For questions, please contact us.

Note: Do not include payment details or other sensitive information in emails.